Reference

Your Privacy Policy in Plain Words

This page is the privacy policy for live088, written the way we would explain it on chat. You will see what we collect when you open an account, what stays on your phone, and what you can ask us to change.

What we collectCookie choicesYour request rightsWallet references
live088 Your Privacy Policy in Plain Words
ASK US DIRECTLY

How to Reach Our Data Desk

Data questions get answered by people, not a form letter. Write from the email on your account so we can match you without asking for a password, and quote the mobile number linked to your bKash, Nagad or Rocket wallet if the question is about a payment record. From the app, the same request can go through your profile screen. We will confirm what we hold and explain what happens next.

Team online

Registered email

Write from the address attached to your account so we can match you without a password reset. Include your account number and the wallet reference if money is involved.

In-app message

Open your profile, tap help and send the request from there. The message carries your device and app version automatically, which saves a round of questions.

Wallet check

If your question is about a bKash, Nagad or Rocket payment record, send the transaction ID from the wallet SMS. We can trace that reference on your account straight away.

COOKIES AND LOCKS

Cookies, Logins and Session Data

Cookie handling is split in two. The session cookie keeps you logged in when you switch from browser to app on the same handset; analytics cookies are optional, and you can refuse them without losing the lobby. Account security is yours to steer too — set a PIN you do not use anywhere else, and treat any message asking for an OTP as a scam. When you want a copy of your data, a correction, or the account closed, write from your registered email and we will tell you what we can action.

What we store

Name, mobile number, email, date of birth, wallet references and game sessions. Payment IDs from bKash, Nagad, Rocket, Upay or bank transfer sit on your account so a balance query can be traced.

Cookies on your phone

One session cookie keeps you signed in when you move between the app and your browser. Analytics cookies are separate and optional, and switching them off leaves games and wallet pages working.

Account security

Your password and PIN are yours alone. We never ask for an OTP in a message, an email or a call, and any request for one should be treated as someone trying to take the account.

Retention and changes

Game history and wallet records are kept while the account is open and for the period local law requires afterwards. Ask from your registered email to see, correct or close that record.

Privacy Questions You Send Us Most

The ones we get most often are about the phone number, the payment trail and what happens after you close the account. Short answers sit below; if yours is not there, the support routes above go straight to the people who handle policy questions. One thing worth saying plainly: we do not ask for your password or an OTP by message, so treat any such request as fraud and report it.

It covers the details we collect when you register, pay with bKash, Nagad or Rocket, log in from a new phone, and contact support, plus what you can ask us to change.

No. Your mobile number is how we verify the account and match a wallet payment, so registration needs one that you control and can receive an OTP on.

Message our data desk from the email registered on your account and quote your account number. We confirm identity first, then send what we hold on your profile and payment records.

We do not. Payment processors, fraud checks and, where the law demands it, regulators are the only outside parties that see account details, and only the part they need.

The profile stops being active, but payment and transaction records stay for the period local law requires. You can still write to us about that record after closure, using the same email.

Only the session cookie is. It keeps you signed in between the app and your browser. Analytics cookies are your choice, and refusing them does not block games, wallet pages or help.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.