Reference

Terms That Cover Your live088 Account

These terms set out what you agree to when you open and use a live088 account — from how your wallet deposits work with bKash, Nagad, and Rocket, to how we handle withdrawals and account access.

bKash, Nagad, Rocket coveredAccount wallet rulesJurisdiction-dependent accessMobile and browser sessionsFair use policy applies
live088 Terms That Cover Your live088 Account
TERMS CONTACT PATHS

Questions About These Terms — Reach Us Here

If something in these terms is unclear — whether it's about your bKash deposit being held, your Rocket withdrawal request, or a session dispute — contact our support team directly. We aim to respond to account and terms queries as quickly as the volume allows. Have your registered mobile number and wallet transaction reference ready when you write in.

Live Chat Open the chat widget from any page on live088. Have your account number and the relevant bKash or Nagad transaction ID on hand.
Email Support Send a detailed message to our support address. Include your registered mobile number and describe the specific terms section your query relates to.
Account Help Page The account help section covers common terms questions — wallet matching rules, session disputes, and how to request a terms clarification in writing.
HOW WE APPLY THESE RULES

How live088 Handles Policy, Security and Account Data

We hold your account data for as long as your account is active, and for a defined period after closure as required by our internal compliance process. You can request a summary of what we hold — send that request through the email support channel with your registered mobile number. Session data from your Android or browser is used only to maintain account continuity and detect unusual login patterns. We do not share wallet details such as your bKash or Nagad number with third parties outside of transaction verification.

Data Retention

Account and transaction data is kept for the duration your account is active, plus any mandatory retention period. You may request a data summary via email support.

Account Security

Login sessions are monitored for unusual patterns. If we detect access from an unrecognised device, your account may be temporarily locked pending verification.

Wallet Privacy

Your bKash, Nagad, and Rocket numbers are used only to match deposits and verify withdrawals. They are not passed to marketing partners or unrelated third parties.

Terms Change Process

When we revise these terms, the updated version is posted on this page with a note. Continuing to use your account confirms you accept the current version.

Terms and Conditions — What You Asked

These are the questions we get most often about how our terms apply to real account situations — wallet deposits, session rules, account closures, and how to raise a formal dispute.

Yes. Whether you access live088 through a mobile browser, an Android app, or desktop, the same account terms apply across every session and device.

Contact support with your bKash transaction reference and the amount sent. Our team will trace the deposit and manually match it to your account wallet after verification.

No. One account per person regardless of how many wallets you use. Accounts found to be duplicates — across bKash, Nagad, or Rocket — may both be suspended pending review.

Send a written request through our email support channel, including your registered mobile number. We will respond with a summary of the account and transaction data we hold.

Where local law and these terms conflict, the locally applicable rule takes precedence. Access to live088 is available only in eligible regions where permitted by local law.

We note any revision directly on this page. If you continue using your account after a revision is posted, that counts as acceptance of the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.